Here are frequently asked questions by customers with answers as well. You can find your own question here.
iREAP (Integrated Retail Application), is an application designed and developed to assist you in managing and running store operations, which consists of a Point Of Sales / Cashier System and a system that manages goods.
Using iReap POS is very easy. With just 3 steps you can already use iReap POS. For a short tutorial, you can see https://youtu.be/FKJ5mKaDCAo
iReap POS mobile is a special version for Micro Small entrepreneurs, and we only built it for the mobile platform to be easy to use and affordable. So for transactions at the STORE using ANDROID Devices, but for ADMIN / Head Office / Owners, use WEB administrator pro.ireappos.com so that it can be accessed using any COMPUTER, PC, TABLET including HP. Here's the concept link https://www.ireappos.com/en/how-to-ireappos-pro/ireappos-glossary.php
If you want to use a PC in the store, it is available for Middle-upper companies and is integrated with the SAP Business One ERP (Enterprise Resource Planning) system, here is the information. https://www.sterling-team.com/sap-business-one-retail/ and for this version of IREAPPOS & SAP Business One, it is project based with a project range of 5-7 months, where we help onsite (accompaniment about 60% during implementation time), depending on the number of shops and the complexity of the business process, guided by our 2-3 people team.
For iReap POS Lite, it can be used for free for life, while for iReap POS Pro there is a 14 Day Free Trial/device/application
iReap POS is a postal cashier application that records sales and stock of goods. We have two versions: iReap POS Pro and iReap POS Lite. iReap POS Lite is a FREE application and iReap POS Pro is a paid application after getting a 14 Day Free Trial.
For iReap POS Pro, we have several more features than iReap Lite which is currently free. iReap Pro transactions can be done online or offline because we have database storage in the cloud and local. For data that has been sent to the cloud, it can be accessed at pro.ireappos.com
If one day there is a problem with your device, the data that has been sent to the cloud will be safe, and when changing the device the master data can be restore to new device. In addition, iReap Pro also supports multi-stores, so the stores you have can be integrated with each other.
Some of the features in iReap Pro that are not in iReap Lite include Product Sets (suitable for restaurants that use recipes), Customer Price Lists, Special Price Per Store, Discount by Qty, Transaction recording per user (for salons), Goods Transfer, Expense Menu, Attendance menu and a fairly complete report from sales and inventory.Beberapa fitur yang ada di iReap Pro yang tidak ada di iReap Lite itu ada Product Set (cocok untuk restaurant yg menggunakan resep), Customer Price List, Special Price Per Store, Pencatatan transaksi per user (untuk salon), Transfer Barang, Menu Expense, Menu Attendance dan report yang cukup lengkap dari sales maupun inventory.
Details difference between iReap POS Lite and iReap POS Pro, CLICK HERE
iREAP POS PRO subscription is based on the device used, so each device will have a different validity period according to your needs.
You can choose the subscription fee flexibily according to your budget with 4 different subscription periods, namely 12 month, 6 month, 3 month and 1 month
12 Months = 500,000 IDR (50 USD for outside Indonesia)
6 Months = 299,000 IDR (29 USD for outside Indonesia)
3 Months= 199,000 IDR (19 USD for outside Indonesia)
1 month = 99,000 IDR (9 USD for outside Indonesia) can only be purchased via Google Pay, will added VAT and provider fees)
iREAP POS PRO Voucher purchases can be made at https://pro.ireappos.com/buy or International Online Store at https://ireappos.onfastspring.com The price applies per-device/per-application/per-device
The subscription active period is the time period during which customers have full access to the iREAP POS PRO application services. You can check the following details to see the active subscription period here
Previously we informed when you change the device, the following is done by the system:
Your device is considered a new device and is valid again for a FREE 14-day period
All master data, categories, items etc., will be synced back to the device
The ending stock balance will be synchronized
Transactions that were previously on Device / Offline, we do not re-synchronize. This is to avoid hangs, considering that the transaction data may be very large because it has been running for years, but all your synchronized data is still on the pro.ireappos.com, web admin, so to view transactions, please go to the web admin.
To subscribe, you can claim a replacement voucher. Here are the details for changing the device: https://www.ireappos.com/en/how-to-ireappos-pro/change-device-id-if-stolen.php
No, we only provide and sell apps. For the device, you can provide it yourself by buying it at a local store or marketplace.
Here's a list of printers that we recommend can be seen at https://www.ireappos.com/en/how-to-ireappos-pro/ireappos-hardware.php
If the printer you have is not on our recommendation list, you can try using the model printer, select/tick according to the paper size Other 58 mm bluetooth (for Paper Size 58mm) and Other 80 mm bluetooth (for Paper Size 80mm)
Of course you can, you can scan the barcode using the device's camera or the scanner directly. Here's a tutorial on how to scan using the device camera, check here, and here's a tutorial on how to scan using a Bluetooth/cable scanner, check here
Only 1 device. As the owner you can do monitoring on the web pro.ireappos.com
Yes, with the help of iREAP HELPER you can have more than 1 cashier in 1 store. You can download iReap Helper here https://play.google.com/store/apps/details?id=com.sterling.ireapassistant
No need, you only need to pay with 1 device and your 2 employees use the device alternately, but different users. You can see the addition of users at https://www.ireappos.com/en/how-to-ireappos-pro/add-new-user-for-store.php
Yes, on iReap POS Pro you can register more than 1 store. You can see the tutorial at https://www.ireappos.com/en/how-to-ireappos-pro/#add-new-store-activation-code
We can't, we don't focus on images because most of our customers have quite a lot of item master data, if we provide pictures for each item, it is feared that the device used is slow because the capacity is too large.
Until now there is no limit to the addition of products.
Yes, Here's how to input items that have logging https://www.ireappos.com/en/how-to-ireappos-pro/ireappos-create-product-set.php
Yes, provided that your printer is compatible with customizing logos. You can check compatible printers to customize logo here https://www.ireappos.com/en/how-to-ireappos-pro/ireappos-hardware.php
In iReap POS Pro, adding payment methods such as ovo, gopay shopeepay, qris etc. can be done by viewing the tutorial https://www.ireappos.com/en/how-to-ireappos-pro/using-pay-method.php
Here's how to change the decimal digit of the item:
login to web admin pro.ireappos.com >> administration menu >> settings and parameters > change the decimal digit
There are 2 ways to input stock items in iReap Pro
For payment of credit sales. You need to integrate iREAP PRO with iREAP INVOICE, which later ireap invoice will record the credit sales. The following is a complete explanation and tutorial
If you forget your password you can reset the password, for how to reset the password on iREAP POS PRO there are 2 ways:
Yes, you can use the open selling price function on iREAP PRO, here's the tutorial
Submit your questions here. Our team will contact you.
iREAP POS : iREAP stand for Integrated Retail Application, is an application designed and developed to help you managed and run store operation, consists of Point of Sale / Cashier system and inventory control system.
